Building a human-centred workplace
In this webinar, produced in collaboration with Workhuman, we explore the current state of the world of work and learn how bringing humanity to workforces is the new blueprint for success now and in the future.
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Derek leads the company’s insight consulting division, which helps guide leading brands toward making work more human. In this role, he helps clients – including some of world’s most admired companies – leverage proven recognition strategies and best practices to elevate employee engagement, increase retention, and improve bottom-line results. In addition to leading consulting services for Workhuman, Derek also oversaw the company’s marketing and rewards functions from 2000-2010.
Derek is one of the world’s foremost experts on employee recognition and engagement, helping business leaders set a higher vision and ambition for their company culture. As a renowned speaker and co-author of the books “Making Work Human,” “Winning with a Culture of Recognition” and “The Power of Thanks,” he teaches HR leaders how to use recognition to proactively manage company culture. His viewpoints and writings are also regularly featured across major HR publications including Workspan, HR Magazine, HR Executive, Talent Management, and Workforce Management.
Eric is a visionary entrepreneur in the tech space, author, and the force behind the Workhuman® movement – and where we need to go next when it comes to workplace rights.
As CEO and co-founder of what began as Globoforce and is now Workhuman, he is leading the charge to dismantle old HR processes and challenge organisations to build new ways to connect the modern workforce. He guides organisations worldwide on how to create more human-centric workplaces that leverage the way people work today, which is around employee development, social connections and relationships, and organisational communities and teams.
As a pioneer of the Workhuman movement, Eric has long believed that recognition and positive reinforcement unleash discretionary energy in employees, inspiring them to do the best work of their lives. Employees achieve their fullest potential when they feel appreciated, connected, and empowered for who they are and what they do.
Eric is the co-author of the newly released book “Making Work Human” and the award-winning book, “The Power of Thanks,” and author of “The Crowdsourced Performance Review.” He is also a regular contributor to The Huffington Post on the topics of recognition and humanity in the workplace, and a frequent contributor to publications including Forbes, Fast Company, and the Harvard Business Review.
Journalist, author, executive producer and host of CNN’s This is Life, Lisa brings her extensive background in tackling today’s toughest topics to our broadcast.
From her time as a correspondent on “Channel One News” and “The Oprah Winfrey Show,” co-host on “The View,” contributor on “Nightline” and National Geographic’s “Explorer,” and in her present role, Lisa has brought a global worldview and human-level stories to difficult topics like the War in Afghanistan, addiction, life below the poverty line, anti-LGBTQ+ organisations, PTSD in war veterans, and more.
Lisa is also co-author of “Mother, Daughter, Sister, Bride: Rituals of Womanhood” and “Somewhere Inside: One Sister's Captivity in North Korea and the Other's Fight to Bring Her Home,” which she penned with her sister, Laura. She is a co-founder of SecretSocietyofWomen.com, and a contributor to www.iVolunteer.org.
First ever Chief Heart Officer, Claude fuses empathy with agency to unlock employee potential and foster a culture of belonging. Between her education in psychology, years as an advertising strategist, and time at VaynerMedia, she’s been studying and influencing human behaviour for over three decades.
Outside of VaynerMedia, she speaks globally about the need for heart-leadership in today’s workplace and the importance of treating “employees” like people, not numbers. Her success guiding client relationships, global brand strategies, operations, management, and culture is driven by an abiding passion for creating spaces in which people can thrive.
Kristin Morales-Lemieux is responsible for directing all Human Resources activities for the more than 12,000 employees across the Baystate health system, including talent acquisition, workforce planning, training and organizational development, compensation and benefit programs, employee and labor relations, employee engagement, and workforce health and wellness programs. Additionally, Kristin is responsible for leading the development and execution of strategies aimed to advance diversity, equity, and inclusion across Baystate Health as well as leading community-based initiatives and apprenticeship programs to offer employment opportunities in the communities served by Baystate Health and to ensure a sustainable workforce into the future.
Kristin joined Baystate Health in 2017 as director Provider Compensation and held the position of vice president Human Resources Operations and Total Rewards from 2017-2020 and has more than 20 years of leadership experience in healthcare. From 2007 – 2017, she served as vice president/chief operating officer of Harrington Physician Services in Southbridge, MA.
Kristin earned a bachelor’s degree in political science from Saint Joseph University and a master’s degree in business administration with a concentration in healthcare leadership from Elms College where she was a member of Delta Epsilon Sigma. Kristin was recognised by the Worcester Business Journal in 2010 as one of the “40 Under Forty” award recipients. She is a member of the Board of Directors of the Pakachoag Music School in Worcester, MA, and lives in Brimfield with her husband, Harry and her son, Matthew.
Tina Kao Mylon is the SVP of Talent and Diversity for Schneider Electric. She joined the company in April 2016.
In her position, she is responsible for the talent strategy and transformation at the Group level, including talent acquisition, employer branding, career development, performance management, leadership development, succession planning, diversity and inclusion and well-being. She and her team work with the company’s businesses, functions and operations to ensure a robust supply of great, diverse talent for Schneider Electric’s long-term success.
Previously, Tina worked for BASF. During her tenure she served as VP of Talent for North America overseeing talent management and talent acquisition and VP of Talent Development and Learning with responsibilities for global learning and development.
Earlier, Tina was a Principal at Aon Hewitt in the Talent and Organisation practice. She consulted with HR and business leaders representing a wide array of industries in the areas of talent management, organisational effectiveness, diversity and inclusion, HR strategy and change management. Also, she served as the Global Leader of 'Insights and Innovations' Research, to drive global research for Aon Hewitt’s Talent and Organisation Practice.
Tina is a recognised global expert and speaker on topics of talent. Her particular interest is in the area of talent management for large global organisations with diverse workforces. Her work has appeared in numerous journals, including People & Strategy, Across the Board, World at Work Journal, Human Resource Executive, and Human Resource Planning. She also is a regular speaker at various organisations and conferences.
Tina graduated from Brown University magna cum laude, earning a Bachelor of Arts degree in U.S. and Latin American history. She earned her Masters of Business Administration with a concentration in strategy and leadership from Yale University. Tina, her husband and two children currently reside near Boston, MA, one of Schneider Electric’s global hubs.
Francine plays a major role in the company's overall performance, leading organisational strategy, promoting operational effectiveness, and elevating team performance through innovative leadership.
She leads Cisco's business-driven People Strategy and People Deal, both of which support and align to Cisco's overall business strategy and are essential to driving the Company's transformational journey. She also is evolving Cisco's approach to strategic workforce planning with programs highlighting the skills and capabilities that employees need to be innovative in today's technology driven environment. She fosters a culture of full spectrum participation, emphasising inclusion and collaboration to drive exponential business value.
A 20-year veteran of Cisco, Katsoudas has extensive experience leading organisational transformations, driving large scale growth, talent acquisition, leadership development, and succession planning. Prior to her current role, she was the HR leader and business partner to the Engineering leadership team helping oversee its workforce of more than 25,000 people. She has also held leadership positions in the Service Provider, HR Operations, Customer Service, Acquisition Integration and Services groups.
Prior to Cisco, Katsoudas worked in both the financial and professional services industries with a focus on customer service and operations.
Fran serves on the Board of Directors for Americares, Global Citizen, and ADP.
Jennifer has more than 25 years of HR industry experience and is passionate about guiding organisations and senior leaders on how to celebrate, connect, and coach their people and teams, and helping people discover their full potential to do the best work of their lives. Prior to Workhuman, she served as VP of Total Rewards for Symantec Corporation, where she was responsible for setting and leading Symantec’s global total rewards strategy.
Today, at Workhuman, she consults with HR leaders on how to build high-performing cultures with measurable results, leveraging the power of recognition. Through our market-leading social recognition and performance management software, she and her team help more than 4.8 million people around the world have a more inclusive, positive employee experience at their workplace. She frequently presents at HR industry events, including WorldatWork's Total Rewards conference, CEB Evanta and Workhuman® Live.
Steve joined Workhuman in December of 2017 as chief human resources officer (CHRO) and works with HR leaders and senior management executives worldwide to help build workplaces where every employee feels recognised, respected, and appreciated for who they are and what they do. He champions and promotes our Workhuman movement to inspire HR leaders to embrace more humanity and foster a sense of purpose in the workplace. Steve is focused on building upon Workhuman’s award-winning culture, which has set a new industry standard through its own power usage of recognition and positivity.
Before joining Workhuman, Steve served in senior HR executive roles for Walgreens Boots Alliance and Monster.com. A frequent presenter on Capitol Hill, in 2015, he was appointed by U.S. Secretary of Labor Thomas Perez to serve on the Advisory Committee for the Competitive Integrated Employment of People with Disabilities.
A passionate human rights champion, Steve has made equality, access, and opportunity the foundation of his personal and professional life. Author of the USA Today best-selling memoir and subject of the film, “A Chance in the World,” Steve chronicled his extraordinary journey of his search for family. His tireless advocacy for the disenfranchised has earned him numerous accolades – including honorary doctorates from Winston-Salem State University, Mt. Ida College, and Boston College. He received the prestigious Horizon Award by the U.S. Congress, presented to private sector individuals who have expanded opportunities for all Americans through their own personal contributions, and who have set exceptional examples for young people through their successes in life.
Steve is a Boston College graduate and serves on several nonprofit boards, including UCAN (Chicago), Boys Hope Girls Hope, and The United States Business Leadership Network.
Jesse focuses on expanding the research efforts of our in-house institute, and building out Workhuman’s data science capabilities to illuminate what we’ve learned about modern workplace cultures and how recognition has played a positive role – especially during these changing times. An esteemed research and analytics professional with more than 20 years of experience, Jesse has advised many private and public organisations on analytics and labor-market issues, including the White House, the Federal Reserve, and the U.S. Department of Labor.
Jesse previously served as chief analytics officer at Constant Contact, a SaaS company, helping more than 650,000 organisations generate repeat business and referrals through online marketing solutions. Jesse also served as chief knowledge officer at Monster Worldwide, where he helped drive annual revenue from $300 million to more than $1.3 billion. An acclaimed author, he taught at the University of Chicago and holds a master’s and a Ph.D. in Experimental Psychology from DePaul University.