HR is falling short of its strategic potential. While organisations face mounting pressure from AI disruption, skills shortages and a volatile labour market, too many HR functions remain locked in administrative cycles, disconnected from performance outcomes, and unprepared for the transformation ahead.
This report, produced by People Management Insight in partnership with Zensai, draws on exclusive survey data from HR professionals across 100 organisations to identify the gap between where HR is and where it must be, and to show how the profession can drive performance, productivity and transformation.