Artificial intelligence (AI) and data are two of the fastest growing talent trends with real-time workforce analytics and, according to Julie Chell, Chief People Officer at Civica, the access to data, “is now expected rather than a nice to have.” She adds: “I always view an HR system as a critical business system that holds people data rather than a system for the HR function. This helps leaders to make informed business decisions by having the right data easily and readily available.”
Efficient management of data can transform relationships between leaders and employees, leading to improved engagement and, crucially, can free up time and resources for HR professionals to focus on transformational activities.
But there are challenges for the industry too. The CIPD’s 2018 global research report, People Analytics, showed that 77% of global HR professionals said they had the confidence to use data at a basic level such as calculating means and modes, averages and distributions. But that figure dropped sharply to 41% when it came to the more predictive use of analytics.
Civica is a market-leading specialist in cloud software, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Combining exceptional customer focus, experience and commitment, Civica supplies more than 3,000 major organisations in 10 countries around the world.
